SeaPort-e IDIQ Contract

Quality Assurance Program
 

DigiFlight is pursuing ISO 9001:2000 certification, and expects to achieve initial entry into the program prior to the end of the first contract year. We have a quality control process in place, incorporating many of the concepts of Six Sigma, and we have already started making annotations to the process in preparation to developing our ISO-compliant quality management procedures.

A Quality Management System (QMS) based on the ISO 9001:2000 standard is also a cost reducing mechanism. It is especially applicable under performance-based contracting because processes and procedures are developed in the initial performance period and then continually improved during the life of the performance-based options. Approached in this manner, the QMS will be a valuable tool for reducing re-work, saving time, and contributing to the overall cost savings and reductions required by NAVSEA.

The QMS will be implemented in all organizations within Team DigiFlight and apply to all employees of the corporation. The QMS will include a Quality System Manual (QSM), Quality Policy and Objectives, Quality System Procedures, Instructions, Forms and other documents. These will be maintained primarily in electronic format, with fill-in forms provided where practicable. When in place, the system will ensure the effective operation and control of our processes and will identify the duties and responsibilities. The QMS will include all required elements of the ISO 9001:2000 standard.

Quality records will be maintained by Team DigiFlight to demonstrate the achievement of the required product or service quality and to support effective operation of the QMS. These records will provide managers with the feedback necessary for implementing continual process improvement. Documents received from external sources, (such as customer data and design specifications) that are used within the QMS are controlled in the same manner as in-house documents.

All employees will be fully briefed about the QSM, and will receive periodic training about the way we operate. Training and indoctrination will start with their arrival as a new employee and at annual reviews.

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